Technology in Hotel Operations
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Balancing optimal pricing and occupancy can be a complex puzzle, particularly when unexpected cancellations or changes occur. Supervisors need to swiftly adjust reservations to mitigate the impact on the bottom line and guest experience.
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Audits also improve operational efficiency by examining daily operations and identifying areas where resources are being wasted or where processes can be streamlined. Finally, guest experience is evaluated through audits, assessing whether the hotel is meeting its service standards.
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As we look to the future, the hospitality industry must embrace technology as a catalyst for innovation and growth. From artificial intelligence and machine learning to augmented reality and blockchain, the possibilities are endless.